Bug

How we deal with bugs

Steps

  1. If the issue is a bug, make sure to recognize the user who made the PR as a #role.bugcatcher (Private) by following the process in community highlights (Private)
  2. If the bug is low priority, mark it as such and skip to the last step
    • NOTE: a bug is low priority if it happens in very rare edge cases and would take much effort to repro. ping #team-chat if not sure
  3. Assign an owner from the team (can be the current oncall or the person who has worked on the feature last).
    • NOTE: if you are confused at this step, ping inside #team-chat to figure out the owner
  4. If the bug high priority, mark it as such
    • NOTE: as of today, high priority means it impacts a lot of users - use your best judgement for this and ping in #team-chat if you're not sure, we're working on coming up with better metrics around this
    • some heuristics around high priority:
  5. Export the task note

Notes

At the start of the next sprint, we'll make sure to prioritize bug fixes


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